Privacy Policy

Last updated: January 2026

At R.R Organics, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. About Us

Business Name: R.R Organics
Udyam Registration No: UDYAM-WB-07-0115891
Business Type: Proprietorship (Micro Enterprise)
Nature of Business: Trading – Beauty & Cosmetics

Registered Address:
Joypur, Pandua Joypur Road
Pandua, Hooghly
West Bengal – 712149, India

Contact Number: 8597500489
Email: jamrima248@gmail.com

2. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

• Full Name

• Mobile Number

• Email Address

• Billing & Shipping Address

• Product and order details

• Communication records

• Opening videos or images submitted for return or exchange requests

We collect only the information that is necessary to provide our services.

3. Payment Information

All online payments are processed securely through trusted third-party payment gateways.

🔒 Important:
R.R Organics does not store, collect, or have access to your:

• Debit card details

• Credit card details

• UPI ID

• Net banking credentials

Payment gateways handle all sensitive payment data using secure encryption.

4. How We Use Your Information

We use your personal information to:

• Process and deliver your orders

• Confirm payments and orders

• Communicate delivery updates

• Provide customer support

• Process returns, refunds, or exchanges

• Prevent fraud and misuse

• Comply with legal requirements

We do not use your data for any unlawful purpose.

5. Shipping & Delivery Information

Your address and contact details are shared only with our delivery partners to ensure proper shipment.

• Order handling time: 1 working day

• Estimated delivery time: 7–9 working days

Your data is used strictly for order fulfillment purposes.

6. Return, Refund & Exchange Data

For damaged or wrong product delivery:

• Customers must provide an opening video within 7 days of delivery

• Submitted videos or images are used only for verification

• Once the return process is completed, such data is not reused

Refunds are processed within 7 working days after product inspection at our warehouse.

7. Cash on Delivery (COD) Orders

For COD orders:

• Contact details may be used to confirm delivery

• Higher shipping charges may apply

• Orders may be verified before dispatch

8. Data Security

We take reasonable technical and organizational precautions to protect your personal information from:

• Unauthorized access

• Data loss

• Misuse or alteration

Only authorized personnel can access customer data.

9. Sharing of Information

We may share limited customer information only with:

• Courier and logistics partners

• Payment gateway providers

• Government or legal authorities (if required by law)

🚫 We never sell or rent your personal data to third parties.

10. Cookies & Tracking

Our website may use cookies to:

• Improve user experience

• Analyze website traffic

• Enhance site performance

You can disable cookies in your browser settings if you prefer.

11. Your Rights

You have the right to:

• Request access to your personal data

• Ask for correction or deletion

• Withdraw consent for data usage

To exercise your rights, contact us using the details below.

12. Changes to This Privacy Policy

R.R Organics reserves the right to update this Privacy Policy at any time.
Any changes will be posted on this page with an updated date.

13. Contact Us

If you have any questions about this Privacy Policy or your data, you can contact us:

📞 Phone: 8597500489
📧 Email: jamrima248@gmail.com
📍 Address: Joypur, Pandua Joypur Road, Pandua, Hooghly, West Bengal – 712149