Frequently Asked Questions (FAQ)
What products does R.R Organics sell?
R.R Organics sells beauty, hair care, and cosmetic products.
Is R.R Organics a registered business?
Yes, R.R Organics is a Udyam-registered Micro Enterprise. Udyam Registration No: UDYAM-WB-07-0115891.
Do you deliver across India?
Yes, we deliver across India, subject to courier service availability.
How long does delivery take?
Order handling time is 1 working day and delivery takes approximately 7–9 working days.
What are the shipping charges?
Prepaid orders: ₹80 shipping. Cash on Delivery (COD): ₹160 shipping.
Do you offer Cash on Delivery (COD)?
Yes, COD is available for selected locations and may require order confirmation.
What payment methods are accepted?
We accept UPI, debit/credit cards, net banking, wallets, and Cash on Delivery.
Is online payment safe?
Yes. All payments are processed securely through third-party payment gateways. We do not store payment details.
Can I cancel my order?
Orders can be cancelled only before dispatch. Once shipped, cancellation is not possible.
What is your return and exchange policy?
Returns or exchanges are accepted only for damaged or wrong products delivered.
Is an opening video required for returns?
Yes, an uninterrupted opening video is mandatory for all return or exchange requests.
What is the return request time limit?
Return or exchange requests must be raised within 7 days of delivery.
How long does refund processing take?
Refunds are processed within 7 working days after product inspection at our warehouse.
Are shipping charges refundable?
Shipping charges are non-refundable unless the mistake is from our side.
How can I contact R.R Organics?
Phone: 8597500489
Email: jamrima248@gmail.com
Address: Joypur, Pandua Joypur Road, Pandua, Hooghly, West Bengal – 712149
Email: jamrima248@gmail.com
Address: Joypur, Pandua Joypur Road, Pandua, Hooghly, West Bengal – 712149
